Passenger Service Agent
JFK Airport Terminal 1 · New York, NY
- Supported 5–7 daily departures of 280–300 passengers for Air France and Lufthansa Group across check-in, boarding, baggage, rebooking, and irregular operations using Amadeus Altéa.
- Assisted passengers in English, French, and Italian, including large groups of unaccompanied minors and passengers requiring assistance; supported onboard pre-departure operations and disruption resolution.
Skills
Amadeus Altéa · Irregular Operations · Multilingual Service